Operational and Transactional for Local
This layer takes care of the operational and management needs
of all locations that perform the day-to-day operational transactions
and decision making for the Feeder company. This is the bread-and-butter
layer that ensures that business is conducted in an efficient
and orderly manner. The following features provide an insight
into the kind of functionalities delivered by the Q-FLX in
this local level phase.
and Access Control
The process configures the set –up design
of the system. In the first phase of implementation,
it allows the user to set up his/her organizational
details and preferences and enable him/her to exercise
full control on them.
The system adds great value to the user by allowing mapping and
defining his/her workflows. The organization is able to
exercise full control over the login of the users using access
control tools. Also the transactional phase of the system provides
facilities to perform system audits and maintain event
Following modules are available in this group
a. Organizational Set
b. Access Control & Audit
c. Business Rules and Work-Flow
2. Sales and Marketing
In the initial phase, the system provides capabilities for
the user to manage his/her sales planning and monitoring.
The Sales Module enables the user to create, monitor and update
his/her sales plans. The module can record sales efforts and
act as a task manager to help the sales department to plan & organize
its sales function.
Recognizing that sales planning efforts and sales functions vary
greatly from customer to customer, the group has been divided
into two broad sub-modules, which are
a. MLO Sales
b. NVOCC Sales Module
All basic operational requirements of the Feeder Operator
are catered for. The system allows managing effectively the principle
functions in its operational cycle such as preparation of schedules,
route planning, vessel allocation, slot costing & management, vendor selection & management
etc. Also the system allows establishing and managing from TDR
* to Work Order cycle.
Various modules available under this group:
b. Slot Management
c. Vendor Management
d. Terminal Handling
4. Tariffs & Contract
The system provides the user with complete control over recording
and updating of tariffs. A unique contract management
application allows the Feeder Operator to manage and proactively
evaluate all customer contracts. Besides these, other
features of the Q-FLX ensure that the user is able to
handle all commercial tasks at transactional level.
The two main modules in this group are:
b. Contract Management
5. Booking and Documentation
The system enables the user to handle all booking related
tasks like recording and updating of booking transactions, auto-rating of
freight rates from the Tariff module, issuing confirmation, initiating
the Order to Cash process etc. The data from confirmed
bookings can be directly transferred to the Documentation module
for creation of all-important shipping documents such as B/L,
Service B/L, EGM*, IGM*, Manifests etc.
At this initial phase of implementation the system also provides
a capacity management feature which allows the Operator
to efficiently and actively perform all capacity management tasks
such as controlling and reconciling allocations, bookings on
board any of its vessels, monitoring volumes, weights and contribution,
This comprehensive feature is therefore divided into three modules:
b. Capacity Management
6. Financial Management
Our Q-FLX Financial Management features in Phase 1 the
record & management of all routine financial transactions.
The user has the facility to map and handle his/her complete Order
to Cash (OTC) and Requisition to Payment (RTP) processes.
The Payables cycle can be completely automated until the generation
of Purchase Orders (PO) with the auto population of data
(e.g. Terminal Handlings) from other modules. Integration with
other modules facilitates the management of all activities.
The system can generate a large number of financial reports and
statements reflecting the financial status and performance of
the company. Besides those reports, the system addresses the
information needs of the users by facilitating the creation and
generation of customized reports.
Four important modules are under this feature:
a. Transaction Handling
b. Order to Cash Cycle
c. Requisition to Payment Cycle
7. Customer Relationship Management
Q-FLX provides a comprehensive CRM system under which
a Feeder Operator can manage its customers by using features
such as recording the customer’s detailed profile,
analyzing customers historical records and mapping the
customer’s potential route or sector wise. Users
can define and allocate priority levels to given customers and
plan relationship management efforts basis those priorities.
The main modules available under this group are:
a. Customers Profile
b. Customer Management
8. Knowledge Management (Reports)
The system has a unique three-tiered structure for reports. Those
are Canned Reports, Flexi Report, and Cubed Reports.
In the first phase of implementation the system provides the
first two levels of report types i.e. the Canned and Flexi reports.
Canned reports are essentially fixed format. Large number of
preformatted canned reports are available to users across all
groups i.e. operations, commercial, finance etc.
Flexi reports are in ad-hoc kind of formats that are configurable
by each user. A user can generate flexible reports from the schedule
where all the fields transacted are available.
As mentioned the two reports’ modules available in this
a. Canned Reports
b. Flexible Reports