An “Enterprise Solution” – not just an ERP
Quantum’s applications are “Enterprise Solutions” rather
than conventional ERP’s, where back-end integration is the
primary feature. The Q-MIA is an end-to-end system that has been
built after the close mapping of all Agency activities, functions
and processes.
“Enterprise Solutions are software applications that connect
and manage information flows across complex organisations, allowing
managers to make decisions based on information (data) that reflects
the current state of their business. The system also automates
complex transactional processes and thus saves cost.”
While the ‘core modules’ are exceptionally
strong, what exponentially enhances the unique value of the system
is bundling a number of key applications into the product, like:
- Strategic Planning
- Marketing & Sales Management
- CRM & Customer Service
- Human Resource Manager
- Exception Management
- Intermodal and Inland Transport
- Procurement and Payables
- Credit Management & Treasury
- Performance management
- Advanced Analytics and Planning
While stressing “enterprise” in
our solutions, Quantum presents to the Liner Agency segment a product
that allows all activity on a single system, including the potential
for a variety of tasks that currently are not done in shipping.
Most shipping software provide the most basic functionality, and
concentrate on the core operations modules alone. This is also
a feature of the applications that shipping lines have developed
and what they make available to agents. The benefits and ROI through
them is marginal at best.
With Quantum’s Q-MIA, the value of an Enterprise Solution
is leveraged to the highest order, with the Agency being able to
interface with their Principal, and then conduct all Agency activity
on a single platform. With the Multi-line capability of the Q-MIA,
this integration is exponentially better and so are the returns.
No less than 42% of companies that have inducted an Enterprise
Solution and significantly implemented process policies have realised
the majority of targeted benefits. These returns have been greatest,
with over 65% returns in the first 2 years, when they have been
right across the organisation as opposed to functional units like
Finance or Operations. These represent almost all sectors of industry,
yet sadly, shipping is conspicuous by its absence.
We invite you to test drive Quantum’s many solutions to
attain the next level of Business Value.
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