Key Benefits
to the Agency
At Quantum
we have analysed and understood the difficulties that the marine
carriers and other stakeholders face today.
Combining our know-how of the shipping industry and state-of-the-art
technological capabilities, we have developed solutions that provide
the best of both worlds i.e. the out-of-the-box flexibility and
well-supported packaged solutions, with the benefits of Liner Shipping
domain intelligence built in.
Apart from fulfilling all operational and financial requirements
of a typical ERP system, Quantum’s enterprise solutions
provide a host of value-adding features that enable proactive
management controls, cost management, efficiency improvements
and business opportunity analysis. Thus, unlike other applications
that target bottom line improvements through cost reductions,
Quantum’s system also helps companies to achieve top line
growth. We believe that our systems will definitely provide our
customers a distinctive and sustainable competitive advantage.
Our unique domain knowledge – a combination
of vast experience in strategy and analysis, and a deep understanding
of systems,
processes and technological expertise – all give us a special
niche in the market. Our ability to apply this knowledge to a
recognised need category and the talent to generate innovative
concepts sets us apart from other service-providers.
Quantum's business solutions are targeted at delivering definite
performance improvements, while cutting down operating costs
at the same time. Through our intimate knowledge of the shipping
business, we know we can help shipping organisations make the
difference. With each solution, we target tangible, measurable
value to our clients. Our strategic goal is ensuring clients’ profitability
and that is a commitment within each value proposition.
Our expertise and our entire focus is the Container Shipping
Industry (CSI) and our services can potentially span the entire
transportation chain, from the Global Liner Principal through
the Agencies to the Forwarder and Logistics experts.
• Designed and developed by domain specialists
•
Highest value for money
•
Return on investment in 2nd year
•
Process and structural efficiencies
•
Exponential increase in management controls
•
Supply chain integration
•
Integrated architecture
•
Advanced analytics and financials
•
Multi-line, Multi-location, Multi-currency
•
Rapid customisation and implementation
•
Quantum as a partner – focused ONLY on container
shipping
Designed and developed by Domain Specialists
After hundreds of hours of analysis of the inputs gained from
Agencies in all continents, our Q-MIA was built around a unique and
global business model, and focused towards specific needs. This depth
of understanding can only come when domain experts interact.
We have not only built a functionally complete system in the
Q-MIA, but we have also brought into play solutions for the many
problems, frustrations, labour intensive tasks or other “pain-points”.
These bring quantum benefits.
A significant differentiator between Quantum and any other claimant
to making shipping software, is that we have experienced the
pain, and had total immersion in the processes, at all levels – Line,
Agency, task, functional and others. We understand shipping.
Highest value for money: Feature to Cost comparative
Quantum’s solutions deliver exceptional value to its
owner. This is reflected all the way through the engagement, and
nowhere more so than the features that are bundled into the Q-MIA.
The Agency potentially acquires an Enterprise Solution for the
price of a functional software.
In delivering a bundled solution, we are able to integrate and
optimise the process and the organisation, and in so doing, significantly
impact operational efficiencies and profitability.
Return on Investment in 2nd year guaranteed
The Q-MIA system allows the owner to target between 25% and 40%
reduction in structural costs within the first year of operation
and, along with this, provides quantifiable returns from Financials,
in Commercial as well as efficiency aspects.
Usage of a bank standard ‘credit management’ system
significantly improves cash flow, while the focus on yield and
satisfied clients moves the revenues northwards. By eliminating
errors and duplications, we make the organisation leaner and
more efficient.
Being based in India, not only are we able to transfer many
of our operating cost benefits to you in the set-up, we can even
give you a special services agreement to have your dedicated
engineer on call year-round for enhancement and changes.
The typical organisation could target a benefit of 3 times project
cost within 5 years of operation. Essentially, we deliver more
Bang for the Buck!
Process and Structural efficiencies
Acutely aware of repetitions, duplications and inefficiencies
in the shipping business, the Q-MIA has been built with a great deal
of awareness of the upstream processes and the feed to the terminal
ones. Data moves along the fishbone and while visible anywhere within
the system, automatically populates other processes upon confirmation.
This not only gives extreme reliability of data quality, it
allows the structure to integrate and eliminate process hand-offs.
This makes functional groups redundant and instead focuses attention
to “Lean Processes” and the quickest possible customer
interaction.
Quantum’s solutions assist in eliminating errors by allowing
a single point of data entry without contamination along the
way. This allows focused training and quality control from which
there is an enterprise-wide benefit from efficiencies. These
eliminations can lead to substantial cost reductions, claim dispersal,
and above all, customer satisfaction.
Quantum focuses on taking a client on a route
to Six Sigma and Lean Processes.
Exponential increase in Management Controls
One of the greatest assets of our solution is that it shifts
management from a reactive report-based methodology to a proactive
visibility-based philosophy. It allows the managers to actively
steer events to plan and best results, rather than loss recovery
after an event.
Real-time data management within the system brings the supervisor,
the manager or the management to the very point of transaction.
Selectivity lies in the hands of those that control, and the
range is based on access rights, closely managed and administered.
The management has the ability to approve critical issues like
credit, budgets, rate policies, customer interactions, but thereafter,
see the progression at the end of a day or period. This forms
uniformity in direction, transparency and accountability at all
levels.
From results, vessel performance, revenue targets and client
acquisition, to loss, reasons for problems, freight outstanding,
aging per client or status of individual cheques, the management
or manager have the entire organisation in their sights.
Quantum believes that benefits gained in the management being
involved and giving their valuable input prior and during transaction
is un-quantifiable.
Supply Chain Integration
Sea transport is an integral part of a much larger distribution
industry By integrating information from sea transport into the supply
chain, customers will be faced with more reliable yet flexible fulfilment
options and will therefore be more likely to commit to more orders.
We at Quantum understand this trend. Our solutions facilitate
real time supply chain integration across the customer and supplier
of a shipping company. Our Q-MIA features enable companies to
share information for improved efficiencies and optimisation
in both directions.
Quantum’s Enterprise Solutions help shipping companies
to become key supply chain players through effective information
management.
Integrated Architecture
Most systems that exist in shipping organisations today are task-specific,
and have either been custom-built to suit a specific need, or are
generic in providing a basic solution.
These systems typically require file transfers from one to the
other module, and often, do not integrate with Legacy systems,
requiring re-keying in of data and errors.
They also often cause the user to recommence a process even
though an upstream process included a majority of the active
process, and this process could terminate without facilitating
the other.
In Quantum’s Enterprise Solutions however, these points
have been studied carefully to establish the data cascade, and
we have ensured our fish-bone delivers data to all dependent
processes. This gives security, efficiency and process dynamics.
Advanced Analytics and Financials
Fundamental to effective Business Management is recall and the
analysis of data, both active and in a comparative mode, historic
or in a progress mode. The Q-MIA does this admirably.
There are reports right across the application in ‘canned’ or ‘cubed’ formats,
as well as flexible creation with Analytics. The Q-MIA supports
Dashboards and advanced presentation formats that present a complete
synopsis of the company.
The Q-MIA is customisable to all Liner Reporting, with Quantum
able to tailor the formats, EDI linkages, interfaces etc. to
the client’s or Line’s needs.
The Financial modules in our systems meet the international
standards, and eliminate the need for a separate system. The
Q-MIA Financial is robust and comprehensive. From structuring
a company’s financial system to generating accounting and
financial reports, it handles all. Managing receivables and payables
across the enterprise, automatic calculations of revenue and
costs, auto generation and approval of financial transactions
and documentation, these financial modules deliver efficiencies
and at the same time maintain confidentiality.
Multi-line, Multi-location, Multi-currency
Focused on the Liner industry of today, we recognise Agency
consolidation as well as operations for multiple Principals in
many countries. The Q-MIA is configurable to the entire scenario,
yet maintaining complete confidentiality and segregation between
clients.
Any other system today will call for separate servers and configuration,
which substantially adds to your hardware cost. Within the Q-MIA,
multi-tasking allows back-office to process a task-job order
basis but without crossing each client, whose databases are accessed
via separate log-ins.
The Q-MIA may in turn be customised for “Group Management”,
which would allow data aggregation and management, yet allows
the HQ visibility of the entire organisation and, at the same
time, be able to drill down to the transaction.
Rapid Customisation and Implementation
With an in-depth knowledge of shipping processes and a team of
experts in the fields of domain technology and change management,
customisation of our solutions is a very rapid task and highly
economical as well. The software industry in India has made
a name for itself on fast-track development and we have the
means to do just the same.
Rollout in any location is equally quick, with our format of
on-site / off-shore working, which ensures that we come on site
with a 99.5% fit. This is economical and extremely efficient.
Quantum as a Partner—focused ONLY
on container shipping
We state this at the end, rather than at the beginning, but one
of the most important points is that Quantum – as a specialised
shipping solution provider will be your partner. This bond is
about Quantum’s ethics and credibility statement.
The partnership that Quantum offers, is not only about a single
dimension of technology, but in multi-faceted others, ranging
from Six Sigma, Consulting, Business Process Outsourcing and
Organisational Development.
With a relationship commenced on a technology contract, Quantum
would be available, and would strive to assist the client in
attaining their goals of profitability. Our product portfolio
and learning experience would be at your disposal, as would be
priorities on version upgrades.
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